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Rijd voorzichtig en pas uw snelheid en rijstijl aan de omstandigheden aan. Het hoge zwaartepunt bemoeilijkt vooral het parkeren van uw Stromer met de zijstandaard. De Stromer kan met kind en al omvallen. Informeer u bij de bevoegde instanties over de wettelijke bepalingen omtrent het vervoeren van kinderen op s-pedelecs.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Belangrijk: Let er bij de montage van kinderzitjes op dat de Stromer bagagedrager slechts max. 17 kg / 22,5 kg (naargelang van model) kan dragen. Gebruik daarom enkel kinderzitjes die direct op de zadelbuis (ST2 Ø = 42 mm) kunnen worden gemonteerd. Vooral op het Comfort-frame met diepe instap is er niet altijd voldoende ruimte voor de bevestiging aanwezig. 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Het sleutelnummer vindt u in de Stromer OMNI app onder «Serviceheft»/«Camlock». Aangezien elke sleutel individueel wordt gemaakt, kan de levering enige tijd in beslag nemen. U zelf of uw dealer kan de sleutel bestellen op camlock.com. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Als alternatief kunt u door uw dealer ook het hele slotmechanisme laten vervangen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"st1x"}},{"sys":{"type":"Link","linkType":"Tag","id":"st26Volt"}},{"sys":{"type":"Link","linkType":"Tag","id":"st2s"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"41AoOSLTvg8s6lJkRpfX5A","type":"Entry","createdAt":"2024-09-17T12:47:48.794Z","updatedAt":"2025-06-27T13:30:29.095Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Hoe voer ik de TMM-kalibratie in het OMNI display van mijn Stromer e-bike uit?","slug":"how-do-i-perform-the-tmm-calibration-in-the-omni-display-of-my-stromer-e","fullSlug":"support/faq/your-stromer/faq-item/how-do-i-perform-the-tmm-calibration-in-the-omni-display-of-my-stromer-e","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer OMNI: TMM-kalibratie","nodeType":"text"},{"data":{},"marks":[],"value":"\n\nSelecteer ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"«Sensor»","nodeType":"text"},{"data":{},"marks":[],"value":" in het ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/swiss-technology-connectiviteit-omni"},"content":[{"data":{},"marks":[],"value":"OMNI display","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" en vervolgens op ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"«kalibreren»","nodeType":"text"},{"data":{},"marks":[],"value":". 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Daardoor is bij een bijna volle accu de recuperatie laag of helemaal niet meer voelbaar.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"OMNI_App"}},{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"3QU5X9gwacJlrvXL1qrCJH","type":"Entry","createdAt":"2024-09-17T12:46:51.595Z","updatedAt":"2025-06-27T13:30:15.350Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":43,"revision":22,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Bestaat er een Stromer die 25 km/u rijdt of kun je een 45 km/u Stromer lager afstellen?","slug":"is-there-a-stromer-that-goes-25-km-h-or-can-you-curb-a-45-km-h-stromer","fullSlug":"support/faq/your-stromer/faq-item/is-there-a-stromer-that-goes-25-km-h-or-can-you-curb-a-45-km-h-stromer","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Momenteel hebben we geen Stromer met een 25 km/u motor in ons assortiment. Aangezien een vergunning uitsluitend geldig is voor een motor met een welbepaald vermogen, is het om juridische redenen niet mogelijk om een 45 km/u motor lager af te stellen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"EneW7hJArs81NQD2TQLjw","type":"Entry","createdAt":"2024-09-17T12:46:47.447Z","updatedAt":"2025-06-27T13:30:13.258Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Hoe activeer ik de dagrijverlichting van mijn Stromer e-bike?","slug":"how-do-i-activate-the-daytime-running-light-on-my-stromer-e-bike","fullSlug":"support/faq/your-stromer/faq-item/how-do-i-activate-the-daytime-running-light-on-my-stromer-e-bike","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Dagrijverlichting activeren","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Voor ieders veiligheid zijn de Stromers (behalve oude ST1 modellen) uitgerust met dagrijverlichting.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Zodra je Stromer e-bike wordt ingeschakeld gaat de dagrijverlichting en het dimlicht branden. De dagrijverlichting zal ook blijven branden als je het dimlicht uitschakelt.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Indien je de dagrijverlichting niet altijd geactiveerd wilt hebben, kan je ","nodeType":"text"},{"data":{"uri":"/dealer-finder"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer dealer","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" de dagrijverlichting individueel instellen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"We raden aan om de dagrijverlichting altijd te activeren. Je bent daardoor beter zichtbaar voor andere verkeersdeelnemers en je vergroot je veiligheid in het verkeer.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"De dagrijverlichting is in sommige landen wettelijke niet toegestaan en mag daar door de dealer niet geactiveerd worden.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"top5"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"3en2XBzQcpL55KqZGVkoP5","type":"Entry","createdAt":"2024-09-17T12:46:50.600Z","updatedAt":"2025-06-27T13:30:14.651Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":63,"revision":32,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Hoe functioneert de diefstalmodus van mijn Stromer s-pedelec?","slug":"how-does-the-theft-mode-of-my-stromer-s-pedelec-work","fullSlug":"support/faq/your-stromer/faq-item/how-does-the-theft-mode-of-my-stromer-s-pedelec-work","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer Diefstalmodus","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Als uw Stromer e-bike wordt verplaatst of gedurende langere tijd wordt geduwd, wordt de ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/swiss-technology#Connectiviteit"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"diefstalmodus","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" geactiveerd. Dit resulteert in het volgende:","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De motor wordt geblokkeerd en daardoor wordt rijden praktisch onmogelijk.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De locatie van het gestolen voertuig wordt via de bestaande mobiele verbinding geregistreerd.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De lichten knipperen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De eigenaar ontvangt een sms-bericht op het mobiele nummer dat bij de activering geregistreerd werd.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"Mocht uw Stromer gestolen worden zonder dat de diefstalmodus geactiveerd was, kunt u deze handmatig via de Stromer OMNI app activeren. De Stromer kan uitsluitend via de Stromer OMNI app uit de diefstalmodus gehaald worden.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Onthoud dat de diefstalmodus slechts actief is zolang de accu in de bike zit en deze nog een minimale restlading heeft.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"2eU4PvOmTsT1ChxbG0yooJ","type":"Entry","createdAt":"2024-09-17T12:47:31.801Z","updatedAt":"2025-06-27T13:30:18.219Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Mag ik herstellingen en wijzigingen aan mijn Stromer e-bike zelf uitvoeren?","slug":"can-i-carry-out-repairs-and-adjustments-to-my-stromer-e-bike-myself","fullSlug":"support/faq/care-and-transport/faq-item/can-i-carry-out-repairs-and-adjustments-to-my-stromer-e-bike-myself","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer e-bike: Wijzigingen zelf uitvoeren","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"In principe mogen alle mogelijke werkzaamheden aan je Stromer e-bike uitsluitend door een ","nodeType":"text"},{"data":{"uri":"/dealer-finder"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer dealer","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" worden uitgevoerd.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"Care_and_Transport"}},{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"top5"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"7f0vv1b5iTv3c5FsozXlO4","type":"Entry","createdAt":"2024-09-17T12:46:50.081Z","updatedAt":"2025-06-27T13:30:14.339Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":63,"revision":32,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Heb ik een simkaart nodig om Stromer OMNI te gebruiken?","slug":"do-i-need-a-sim-card-to-use-stromer-omni","fullSlug":"support/faq/your-stromer/faq-item/do-i-need-a-sim-card-to-use-stromer-omni","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Simkaart voor Stromer OMNI","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Voor de werking van de Stromer s-pedelec en voor het gebruik van Stromer OMNI communiceert de bike via het mobiele netwerk. Daarvoor is er een simkaart in de bike ingebouwd. Deze simkaart kan niet worden verwijderd of verwisseld.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Voor de communicatie is een goede mobiele ontvangst nodig. De functies van OMNI kunnen daarom in gebouwen beperkt zijn.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Stromer OMNI is beschikbaar voor alle Stromer modellen (behalve oudere ST1 versies)","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"OMNI_App"}},{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"top5OmniFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"4SOXKXD6WSDzmJk1f8gRb5","type":"Entry","createdAt":"2024-09-17T12:46:48.355Z","updatedAt":"2025-06-27T13:30:13.917Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":39,"revision":20,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Mogen trailers, kinderzitjes of FollowMe (ook wel schaduwfiets genoemd) worden gemonteerd op een Stromer E-bike?","slug":"can-trailers-child-seats-or-followme-also-known-as-shadow-bike-be-mounted-on","fullSlug":"support/faq/care-and-transport/faq-item/can-trailers-child-seats-or-followme-also-known-as-shadow-bike-be-mounted-on","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"U kunt een trailer bevestigen aan uw Stromer Speed Pedelec. Hiervoor heeft u het Trailer Plate Kit nodig als koppeling.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Let op","nodeType":"text"},{"data":{},"marks":[],"value":": De wettelijke voorschriften voor het gebruik van trailers en kinderzitjes bij Speed Pedelecs kunnen variëren per land. Informeer bij de bevoegde autoriteiten in uw land of het rijden met een trailer is toegestaan.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Houd er rekening mee dat het rijgedrag van uw Stromer E-bike kan veranderen met een trailer. Sommige trailers hebben de neiging om te kantelen in scherpe bochten. Wees daarom voorzichtig en pas uw snelheid en rijstijl aan de omstandigheden aan. Sommige trailers zijn alleen goedgekeurd voor gebruik op fietsen of pedelecs (trapondersteuning tot 25 km/u) door hun fabrikanten. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Stromer E-bike: Toegestaan totaalgewicht. Dit betekent: Voertuig inclusief batterij (ongeveer 30 kg) plus bestuurder, bagage en trailer.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Voor Stromer-modellen met 27,5\" inch velgen is het toegestane totaalgewicht 150 kg. Voor Stromer-modellen met 26\" inch velgen is het toegestane totaalgewicht 140 kg. Het toegestane totaalgewicht staat ook op alle voertuigen vermeld op de zilverkleurige sticker aan de binnenkant van het accuvak.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Kinderzitjes en ook FollowMe (ook wel schaduwfiets genoemd) mogen niet op een Stromer E-bike worden gemonteerd.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"Care_and_Transport"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"U9PVE1M8l7ZRf58d8ZGIC","type":"Entry","createdAt":"2024-09-17T12:47:33.126Z","updatedAt":"2025-06-27T13:30:19.092Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Is mijn Stromer e-bike uitgerust met bescherming tegen diefstal?","slug":"does-my-stromer-e-bike-offer-theft-protection","fullSlug":"support/faq/your-stromer/faq-item/does-my-stromer-e-bike-offer-theft-protection","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer e-bikes: Bescherming tegen diefstal","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Stromer e-bikes beschikken over een efficiënte ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/swiss-technology#Connectiviteit"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"bescherming tegen diefstal","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Als u uw Stromer op slot zet, kunt alleen u hem weer inschakelen. Als de Stromer gedurende langere tijd wordt geduwd terwijl hij op slot staat, wordt de diefstalmodus geactiveerd. De motor wordt dan geblokkeerd en de locatie van de Stromer bike wordt via de bestaande mobiele verbinding regelmatig vastgelegd. Zo wordt uw Stromer bike onaantrekkelijk voor fietsendieven.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"1TxBPKlcEQ5gUwZHqADBbT","type":"Entry","createdAt":"2024-09-17T12:47:32.228Z","updatedAt":"2025-06-27T13:30:18.543Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":39,"revision":20,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"E-bike registratie: Moeten Stromer speed pedelecs verplicht worden geregistreerd?","slug":"is-there-compulsory-registration-for-stromer-speed-pedelecs","fullSlug":"support/faq/your-stromer/faq-item/is-there-compulsory-registration-for-stromer-speed-pedelecs","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer speed pedelec: Registratieplicht","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Stromer speed pedelecs bieden motorondersteuning tot 45 km/u (28 mph) en zijn daarom wettelijk gezien een bromfiets van de categorie L1e volgens de Europese Richtlijn 2002/2004/EG (VS: Class 3). Voor voertuigen van deze categorie zijn in de meeste landen een kenteken en een verzekering verplicht. Informeer je altijd bij de bevoegde instantie met betrekking tot de geldende nationale voorschriften van deze voertuigcategorie voor je voor het eerst met je Stromer de weg op gaat.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"8mIqEhgkZktGjCMNgHELY","type":"Entry","createdAt":"2024-09-17T12:46:52.103Z","updatedAt":"2025-06-27T13:30:15.644Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":39,"revision":20,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Wat is het voordeel van Belt Drive?","slug":"what-is-the-advantage-of-the-belt-drive","fullSlug":"support/faq/your-stromer/faq-item/what-is-the-advantage-of-the-belt-drive","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De carbon riemaandrijving (Belt Drive) heeft ten opzichte van de kettingaandrijving meerdere voordelen: hij is onderhoudsvriendelijk, stil en biedt een optimale krachtoverbrenging.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"Your_Stromer"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"6MKH3gcVpc8sS6BClu74X2","type":"Entry","createdAt":"2024-09-17T12:47:44.106Z","updatedAt":"2025-06-27T13:30:26.204Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Is er een verende voorvork en verende zadelpen voor mijn Stromer E-bike?","slug":"is-there-a-suspension-fork","fullSlug":"support/faq/your-stromer/faq-item/is-there-a-suspension-fork","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer e-bike: Verende voorvork en geveerde zadelpen","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"De Stromer e-bike verende voorvork en de geveerde zadelpen bieden extra comfort tijdens het rijden op oneffen wegen en beschermen de polsen en de rug tegen trillingen en stoten. Ze zijn beschikbaar als upgradeoptie.\n \nBij alle huidige ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/modellen/modellen"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer modellen","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" is het mogelijk om die met een verende voorvork en een geveerde zadelpen te configureren of achteraf te monteren. Je kunt de veringsopties bij de aankoop van een nieuwe Stromer in de ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/configurator-model-select"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer e-bikeconfigurator","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" toevoegen of ze via je ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/storefinder"},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stromer dealer","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" bestellen. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Houd er rekening mee dat Stromer e-bikes ook met verende voorvork geen mountainbikes zijn. Ze zijn dus niet geschikt voor zwaar terrein. 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","slug":"what-is-a-speed-pedelec-and-how-does-it-differ-from-a-regular-e-bike","fullSlug":"support/faq/your-stromer/faq-item/what-is-a-speed-pedelec-and-how-does-it-differ-from-a-regular-e-bike","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Een speed pedelec is een elektrische fiets met trapondersteuning tot 45 km/u, terwijl een normale e-bike meestal beperkt is tot 25 km/u. Zie ook \"","nodeType":"text"},{"data":{"uri":"/what-is-speed-pedelec"},"content":[{"data":{},"marks":[],"value":"Speed pedelec vs e-bike. 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","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"Battery"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}},{"sys":{"type":"Link","linkType":"Tag","id":"st3Chain"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"68cqk1RsnGBC2L52h7gteq","type":"Entry","createdAt":"2024-09-17T12:47:39.750Z","updatedAt":"2025-06-27T13:30:23.271Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Bij welk Stromer model past de lader CR246?","slug":"which-stromer-model-can-the-charger-cr246-be-used-with","fullSlug":"support/faq/battery/faq-item/which-stromer-model-can-the-charger-cr246-be-used-with","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/modellen/toebehoren#laders"},"content":[{"data":{},"marks":[],"value":"Stromer e-bikelader CR246","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" met zwevende spanning en 246 Watt vermogen is bijzonder stil en compatibel met alle ","nodeType":"text"},{"data":{"uri":"https://www.stromerbike.com/nl/modellen/modellen"},"content":[{"data":{},"marks":[],"value":"actuele Stromer modellen","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":". Hij is niet verkrijgbaar in de VS en niet geschikt voor de achthoekige accu BO630 van de vroegere modellen (Stromer ST1 en Stromer V1 van de eerste generatie).\n\n","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"Battery"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"493H3NdUX4234yM3NjGcrR","type":"Entry","createdAt":"2024-09-17T12:47:35.006Z","updatedAt":"2025-06-27T13:30:20.515Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":35,"revision":18,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":"$47e","metadata":"$4df","sys":"$4ec"},{"fields":{"title":"Hoe haal ik een Stromer-bike uit de deep sleep modus?","isItAPage":false,"slug":"how-do-i-wake-up-a-stromer-bike-from-deep-sleep-mode","fullSlug":"support/faq/battery/faq-item/how-do-i-wake-up-a-stromer-bike-from-deep-sleep-mode","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De «Deep Sleep Modus» is een functie die batterijcapaciteit bespaart afhankelijk van de laadtoestand of langere inactiviteit.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Stapsgewijze handleiding","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Sluit eerst de lader aan op het stopcontact (LED’s branden rood en groen) en daarna op je Stromer. De aansluiting voor de laadkabel bevindt zich aan de linkerkant van de onderbuis, iets onder de verbinding met de balhoofdbuis. Open de afdekking van de laadpoort.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Sluit de Stromer-lader aan op het stopcontact. De geïntegreerde LED’s lichten rood en groen op.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Houd de laadkabel losjes in je hand en breng deze langzaam dichterbij de laadpoort van je Stromer. De magneten helpen om de stekker correct te positioneren.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Verbind de lader met je Stromer. De LED’s op de lader lichten tijdens het ontwaken oranje en groen op. 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De connectiviteit via de app zal echter niet langer beschikbaar zijn en sommige “mobiele” functies zullen niet meer toegankelijk zijn. Dit kan ernstige gevolgen hebben, met name op het gebied van diefstalbeveiliging. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Meer informatie is te vinden in dit overzicht ","nodeType":"text"},{"data":{"uri":"https://assets.ctfassets.net/10la3nlst4r0/6LwaJrEe8RlOC97PhhRcL1/247453d7417d6b7b381fe586bfded682/160425_omni_communication_EN.pdf "},"content":[{"data":{},"marks":[],"value":"dit overzicht","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"OMNI_App"}},{"sys":{"type":"Link","linkType":"Tag","id":"popularFaq"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"6owAvuVnWiPv3yS6sQJDBH","type":"Entry","createdAt":"2025-05-07T10:38:49.260Z","updatedAt":"2025-06-27T13:31:27.778Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Uitschakeling van 3G in Zwitserland: ","isItAPage":false,"slug":"3g-shutdown-in-switzerland-can-i-retrofit-my-stromer","fullSlug":"support/faq/omni-app/faq-item/3g-shutdown-in-switzerland-can-i-retrofit-my-stromer","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Ja, MyStromer AG biedt een upgrade aan. 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We werken actief aan het optimaliseren van de reserveonderdelenvoorzieningsketen voor de VS en Canada om dit te verbeteren. 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Alle dealers blijven de garantieovereenkomsten zoals gebruikelijk naleven. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"faqUscaCustomers"}},{"sys":{"type":"Link","linkType":"Tag","id":"questions"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"1TugWIMh3gO2QLEZ1ctaO2","type":"Entry","createdAt":"2024-12-03T16:16:41.623Z","updatedAt":"2025-06-27T13:30:48.256Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":21,"revision":11,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Wat gebeurt er met Stromers in de VS of Canada als er een terugroepactie is?","slug":"what-happens-if-theres-a-recall-usa","fullSlug":"support/faq/us-ca-customers/faq-item/what-happens-if-theres-a-recall-usa","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Alle Stromer- en Desiknio-eigenaren in de VS en Canada kunnen nog steeds contact opnemen met hun dealer voor garantie- en servicebehoeften. 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","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"faqUscaCustomers"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"6lTCtZWeu6uOXaCZbOeuhx","type":"Entry","createdAt":"2024-12-03T16:16:42.237Z","updatedAt":"2025-06-27T13:30:48.671Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":19,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Zijn er plannen om de verkoop in de VS of Canada opnieuw op te starten?","slug":"are-there-plans-to-resume-sales-in-the-usa-or-canada","fullSlug":"support/faq/us-ca-customers/faq-item/are-there-plans-to-resume-sales-in-the-usa-or-canada","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De VS en Canada zijn belangrijke markten voor onze toekomstige plannen. 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","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"faqUscaCustomers"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"10la3nlst4r0"}},"id":"p8lpgUSxFPcxZfrNj7zje","type":"Entry","createdAt":"2024-12-03T16:16:42.590Z","updatedAt":"2025-06-27T13:30:48.949Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"contentInformationalPage"}},"locale":"nl"}},{"fields":{"title":"Kunnen Stromer- en Desiknio-fietsen nog in de VS of Canada worden gekocht?","slug":"can-i-still-buy-stromer-and-desiknio-bikes-in-the-usa-or-canada","fullSlug":"support/faq/us-ca-customers/faq-item/can-i-still-buy-stromer-and-desiknio-bikes-in-the-usa-or-canada","content":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Helaas leveren we tot nader order geen nieuwe Stromer- of Desiknio-fietsen naar de VS of Canada. 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De Stromer OMNI-app moet opnieuw worden verbonden via de functie 'MENU/BLUETOOTH/OMNI APP' op de Stromer. SmartLock via Bluetooth BLE werkt alleen als de Stromer OMNI app op zijn minst op de achtergrond actief is. 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Dit betekent dat de recuperatie nog beter gecontroleerd kan worden.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De maximale recuperatiestroom van de BQ1440 accu is verhoogd. Dit vergroot het remeffect tijdens het terugwinnen.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Accutemperatuurbewaking in stand-by: De temperatuur van de accu en motor wordt nu regelmatig uitgelezen in stand-by, zodat de waarden in de Stromer OMNI app altijd up-to-date zijn.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Er is een firmware update (1.002) voor de Stromer geluidsmodule (ST5 Pinion). 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","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Als de PIN-code bij een Stromer met OMNI Interface C is vergeten/verloren, kan de code na het overleggen van een voertuig-ID of een aankoopbewijs worden gereset door de vakhandelaar. Door een compatibiliteitsfout werd bij voertuigen met een Supernova M99 Pro koplamp in enkele gevallen de foutcode \"210009\" weergegeven. Deze fout is hersteld.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Ondersteuning toegevoegd voor het nieuwe ST3 Pinion-model.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Er is een firmware-update \"01-0104-0107\" voor het Blubrake ABS-systeem. 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De firmware-updates worden indien nodig automatisch geïnstalleerd na bevestiging.\n- 500Wh V4.56","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"- 618Wh V1.A.5","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"- 814Wh V1.57, V3.57 or V5.3\n- 983Wh V2.57, V6.3 or V0.A.5","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Voor batterijen met firmware \"0.A.5\" of \"1.A.5\", Zijn optimalisaties doorgevoerd met betrekking tot een accuratere weergave van de laadstatus.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Voor batterijen met firmwareversie \"1.57\", \"2.57\", \"3.57\", \"4.56\", \"5.3\" of \"6.3\" zijn de veiligheidsfuncties geoptimaliseerd.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Als er wordt vastgesteld dat de hoofdvoeding van de batterij niet kan worden uitgeschakeld zal de ondersteuning uitgeschakeld worden.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Connectiviteit","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Voor Stromer ST1 (2019 of nieuwer), die zijn uitgerust met een OMNI Interface C, is de \"SmartLock\" -functie beschikbaar.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"De gevoelig/bereik van de SmartLock-functie is uitgebreid. 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