Optimizations Pinion Smart Shift

• New firmware "V1.6.0" for Pinion Smart Shift - contains a correction for shifting at negative temperatures. The firmware is installed automatically after confirmation, if necessary

Optimizations Blubrake ABS

• New firmware "V01-0104-0108" for ABS generation 1 - optimizations for the shutdown process. The firmware is installed automatically after confirmation, if necessary

Various optimizations

• Adjustment of the assistance activation for Stromers with Smart Shift

Various optimizations

• Fixed a smartlock bug that caused frequent disconnects with 4.4.0.8.
• Optimization of the support calculation for bikes with Pinion Smart Shift
• Adaptation Stromer logo

Various optimizations

• New firmware version "02-0092-0092" for ABS generation 2
• Fixed a Smartlock bug where the Stromer, with a connected device nearby, would not unlock after being switched on
• A bug has been fixed that could cause problems when performing multiple component updates
• Added support for new components
• Various optimizations
• Compatibility for the ST7 was added

New Features

• New Bluetooth service "OMNI APP" for a future function, was added in the Bluetooth menu
• Support for the helmet "Stromer Smart Helmet", the Stromer can be connected to the helmet via Bluetooth. When the brakes are applied, the brake signal is sent to the helmet and displayed by means of integrated brake light

Connectivity

• Improved Bluetooth pairing with multiple or consecutive devices

The SMS is transmitted to your named contact via the cellular radio SIM card integrated into the bike. The use of the emergency number will not incur any additional costs.

2. Setting up and using the emergency feature

In order to use the emergency feature, you must store a valid cell phone number of a contact person in the Stromer OMNI app under Profile/My Omni account/Emergency contact. The cell phone number must contain the country code (e.g. +41 xx xxx xx xx).

myStromer will not check that the number provided is valid. It is your responsibility to update the number provided if it changes and to notify the owner of the number that you have entered their cell phone number in the Stromer app in case of emergency.

3. Storage and processing of personal data

In order to use the emergency feature, your personal details and the cell phone number of your named contact person must be stored and forwarded to telecommunications service providers in the event of a crash. Your location will be identified with the help of a GPS signal and, provided that a signal is available, communicated to the contact person.

myStromer will process these data in compliance with the data protection laws applicable in Switzerland and the EU, and with the Stromer data protection statement.

4. Disclaimer

The emergency feature is an automated channel in order to notify your designated contact person that a crash has been detected. A crash is detected with the help of the acceleration sensor if the bike gets into an atypical position after being in motion immediately beforehand (i.e. a speed was measured), regardless of the cause or severity of the incident. Other accidents, e.g. side-swipes, are not detected and do not trigger a message.

It is important for you to be aware that the emergency feature is only a help feature, and that the message triggered by it will only be sent to the cell phone number provided by you. myStromer is not able to view the automated messages or to intervene in any way.

We cannot rule out the possibility that crashes will not be detected as such in individual cases, e.g. due to damaged sensors, or that messages will not be triggered due to external circumstances, e.g. there is no cell phone connection or it is not working.

myStromer will not be in any way liable if no message is triggered in the event of a crash, if the report fails to reach the contact person and/or if an appropriate response fails to ensue.

5. Subject to change

We reserve the right to adapt the mode of operation of the myStromer emergency feature and/or the present regulation as and when required.

Connectivity

• A bug which caused the OMNI Interface C with LTE (4G) module to be unable to establish a connection has been fixed.

Various optimizations

• A bug that caused an error code to be mistakenly reported when the Stromer was switched off has been fixed.
• Compatibility for the ST3 Pinion was added.

New Functions

• To protect the battery from deep discharge, the Stromer is automatically switched off when the battery level is low.

Connectivity

• The connectivity upgrade for the Stromer ST1 LCI with OMNI Interface C has been unlocked (unlocks the Stromer OMNI App).
• Stromer ST1 LCI without connectivity upgrade can now connect the Stromer BT App.
• Optimizations have been made to the cellular communication.
• The connection process as well as the stability of the connection between OMNI Interface B & C and the Stromer BT App, has been optimized.
• A bug that prevented the Stromer BT App from installing a software update on the OMNI Interface B has been fixed.
• Improvements have been made to the user interface of the software update via Bluetooth for the OMNI Interface B.
• As soon as the Stromer BT App or the smartphone is connected to the OMNI Interface B, the connection status is shown in the information bar.

Battery

• Sometimes the error code "210003" was displayed when the Stromer was switched on because the battery or the power supply was switched on with a delay. New, the error is cleared when the power supply was successfully switched on.
• If an overvoltage is detected, then the recuperation is deactivated.

Charger

• Sometimes, after removing the charger, the error code "210110" was displayed on the Stromer because the power supply was not below a specified threshold during the functionality check after 1 second. Now the error is only displayed after 4 seconds.
• If the type of the connected charger cannot be identified, the type of the previously connected charger no longer applies. This prevents the wrong firmware from being downloaded for the charger.

Various optimizations

• Now, the sensor value is monitored and tracked to ensure consistent support.
• It is now detected whether pedaling is taking place during the ride.
• If the PIN code is forgotten/lost on a Stromer with OMNI Interface C, the code can be reset by the specialist dealer after presentation of a vehicle ID or proof of purchase.
• Due to a compatibility error, the error code "210009" was displayed in isolated cases on vehicles with a Supernova M99 Pro headlight. This error has been fixed.
• Added support for the new ST3 Pinion model.
• There is a firmware update "01-0104-0107" for the Blubrake ABS system. The firmware update will be installed automatically after confirmation if necessary.
• Support for the Blubrake ABS Generation 2 has been added.

06.10.2021

Various optimisations

• If a new QR code is requested under Menu/Bike/OMNI to connect a "Stromer OMNI user account", the OMNI interface first checks whether a user account is already connected to this Stromer. If a user account has already been connected, then a note is displayed instead of a QR code.
• A firmware update (V. 01-0103-0105) is available for the Blubrake ABS system. The firmware update is installed automatically, if necessary, after confirmation.
• With this update, optimizations have been made to the performance (for all Stromers older than 2018).

11.06.2021

Various optimisations

• New when driving in sport mode (ST5 only), the sensor sensitivity is set to 100%. For modes 1,2 & 3, the sensitivity can still be set manually.
• Some text errors in "Dutch" have been corrected.
• If the PIN code is forgotten/lost on a Stromer with OMNI Interface B, the code can be reset by the specialist dealer upon presentation of a vehicle ID or proof of purchase.
• As soon as a firmware update is available for a component (ABS, battery, lighting, controller and charger), it is displayed by means of a new icon in the status bar. The installation can be started manually via "MENU/SYSTEM".
• The bootloader of the OMNI Interface B & C is updated to version 2019.01 (previously 2016.11) with this update. This fixes an error which meant that an OMNI could no longer be started after an update.

11.03.2021

Battery

• New firmware updates are available for the following batteries. The firmware updates if necessary are installed automatically after confirmation.
  - 500Wh V4.56
  - 618Wh V1.A.5
  - 814Wh V1.57, V3.57 or V5.3
  - 983Wh V2.57, V6.3 or V0.A.5
• For batteries with firmware "0.A.5" or "1.A.5", the charging status should now be displayed less erratically.
• For batteries with firmware version "1.57", "2.57", "3.57", "4.56", "5.3" or "6.3", the safety functions have been optimized.
• Driving clearance is withdrawn if it is determined that the battery cannot be deactivated.

Connectivity

• For Stromer ST1 (2019 or newer), which are equipped with an OMNI Interface C, the "SmartLock" function has been enabled.
• The sensitivity range of the SmartLock function has been extended. This allows the range in which the Stromer is unlocked/locked when the paired device is in the vicinity to be set more precisely.

Various optimizations

• The support dynamics of the individual support levels 1 to 3 were distributed more evenly.
  - Mode 1 is still very economical and corresponds to an ECO mode.
  - Mode 2 has been optimized (default setting) so that the assistance level is positioned midway between modes 1 & 3. The mode can be adjusted to personal needs via the Stromer OMNI app.
  - Mode 3 now provides slightly stronger support while maintaining the same sensor sensitivity.
• Optimizations were made to the sensor dynamics for Stromer ST5 & ST3. These adjustments have reduced the amount of force needed until the motor assistance kicks in.
• A QR code can now be displayed in Menu/Bike/OMNI (only with OMNI Interface C). This will make it possible in the future to link the Stromer with the account without having to visit the dealer (an update of the app is necessary, which will be released soon).

26.11.2020

Controller

• For the Motor Control Unit (MCU) of the new ST2 with belt drive there is a new firmware available, version 1.2.08 which will be installed automatically on the MCU if necessary.

Various optimizations

• Fixes a problem that led to an error being displayed after a firmware update of the motor controller.
• The valid range of the TMM sensor for the ST2 with belt drive was improved.
• The motor parameters for the new ST2 with belt drive were optimized.