I have lost my Stromer vehicle papers / COC documents. How can I get new ones?

Stromer vehicle papers / COC documents lost

If you have lost the vehicle papers / COC documents (Certificate of Conformity) for your Stromer S-Pedelec, please contact your Stromer dealer. You can find a Stromer dealer near you via our Store locator.

To apply for new COC papers, please inform your dealer of your Stromer’s VIN. This can be found on the inside of the battery compartment or under the right chainstay.

COC papers are only produced for Stromer bikes sold in the EU. Stromer bikes sold in Switzerland and all countries outside Switzerland have a vehicle registration document. If you lose your vehicle registration document, please contact your respective registration office.