How do I activate Smartlock?

Activating Smartlock

Smartlock makes your Stromer even smarter: your bike locks and unlocks automatically when you approach or leave. There is no need to press a button. If Smartlock stops working, you can quickly fix it by reconnecting your Stromer with the OMNI app. Follow the steps below to get it working again:

Requirements

• Smartphone with Stromer OMNI app installed
• OMNI C or OMNI B basic with connectivity upgrade required, software version 4.5.0.3 or newer

1. Remove Stromer from your phone

• Open OMNI app → Smartlock → Disconnect/Unlink → OK
• Go to Bluetooth settings → remove your Stromer
  • Android: Unpair
  • iPhone: Ignore this device

2. Remove connection from your Stromer

• Switch OMNI App → On (if not already on)
• Under Devices → remove your phone if still listed

3. Reconnect

• In OMNI app → Smartlock → Configuration/Theft protection
• On Stromer → Menu → Bluetooth → OMNI App → Devices → New pairing drag embedded assetpublishedbluetooth omni app devices

• In OMNI app → Connect → Select your Stromer → Confirm

Trouble shooting: If you can't reconnect your bike, restart your Stromer and try again.

4. Using Smartlock

• App must be open (background is sufficient)
• Bike must be switched on
• Set distance in OMNI app: Close (1–2 m), Medium (3–5 m), Far (7–10 m)

That’s it! Your Stromer is now ready to lock and unlock automatically again when you get on or off.