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The most asked questions

What is the difference between Pre.Select and Auto Shift Pro?
  • Pre.Select (semi-automatic): Your Stromer automatically shifts into the appropriate gear when you coast without pedalling. While pedalling, you shift manually. Available on all vehicles with Pinion Smart.Shift.
  • Auto Shift Pro (fully automatic): Your Stromer also shifts automatically while you pedal – based on your target cadence. Available on vehicles with the latest Pinion Smart.Shift hardware from software version 4.5.2.5.

Both modes can be overridden at any time by shifting manually.

What is a speed pedelec, and how does it differ from a regular e-bike?

A speed pedelec is an electric bike with pedal assistance up to 45 km/h, whereas a regular e-bike is usually limited to 25 km/h. See also "Speed pedelec vs e-bike. What is the difference?"

Is there a suspension fork for my Stromer e-bike?

Suspension forks are available for all Stromer models. They can either be ordered directly ex works during the configuration via your Stromer dealer or can be retrofitted by the dealer at an additional charge.

Does Stromer offer e-bike private leasing and other financing models?

Stromer E-Bike: Private leasing and financing

Currently, we do not offer our own financing model for private individuals.

However, many dealers offer their own leasing and financing models. They will inform you in detail about the different possibilities and terms.

Learn even more about e-bike leasing and leasing for employees on our leasing page. In Switzerland, we work with AMAG All-Inclusive Leasing, among others.

Can I customize a Stromer speed pedelec?

Yes, Stromer offers various customization options, such as different tires, saddles, accessories, and battery upgrades.

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