Why isn’t the replacement carried out immediately, and how is the process being accelerated?
As this is a safety component developed specifically for Stromer, careful production and subsequent quality assurance are essential. To keep waiting times as short as possible, we have decided to ship components by air freight rather than using the usual sea route.
We are working closely with our dealer network to prioritize workshop capacity for the conversion. The first fork kits will arrive at dealers by the end of February, allowing the first repairs to begin immediately. We expect the delivery of repair parts to be fully completed by the end of May.
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