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Display

What do the icons in the status bar of my Stromer touchscreen mean?

Stromer OMNI C interface: Icons in the status bar of the touchscreen

The following information is displayed in the status bar at the top edge of the touchscreen:

Updates
Your Stromer automatically downloads OMNI software updates. An Update icon in the status bar indicates when this is ready for installation.

Install the update as follows:

  • When you switch off your Stromer via the touchscreen (“OFF”) you will be asked if you want to install the update.
  • To install the update, press the status bar and select “UPDATE”.

Warnings
If the warning symbol (yellow triangle) is displayed, it is usually possible to continue riding without problems. The warning symbol is displayed in order to draw your attention to possible limitations with regard to operation and functions.

To find out more about a warning, stop, press the status bar and select the warning about which you want more information. Follow the instructions on the touchscreen.

Note:

  • Warnings are logged and can be accessed by your dealer for diagnostic purposes.
  • If a warning occurs repeatedly, please contact your dealer.

Faults
If the fault symbol (red triangle) is displayed, it is generally no longer possible or no longer safe to continue riding.

  • It is not recommended to continue riding.
  • Your bike may be damaged further if you continue riding.
  • Safety-relevant functions may be restricted.
  • Please contact your dealer.

To find out more about a fault, stop, press the status bar and select the fault that you would like more information on. Follow the instructions on the display.

Note:

  • Faults are logged and can be accessed by your dealer for diagnostic purposes.
  • If a fault is displayed only once and is no longer displayed after the Stromer is restarted, you can carefully continue riding.
  • If a fault is displayed even after the Stromer has been restarted several times, please contact your dealer.
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How can I change the unit of measurement on my Stromer touchscreen?

Changing the unit of measurement on the touchscreen

The touchscreen of the Stromer bike supports metric units of measurement (m; km; km/h; Wh/km) as well as Imperial units of measurement (ft; miles – Mi; mph; Wh/Mi). You can set these as follows:

  1. In the menu, press “SYSTEM”.
  2. Set the desired unit of measurement under “UNITS”.


How-to video for all Stromer models with OMNI Interface:

https://www.youtube.com/embed/jPY769_OXlA

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What does the OMNI C upgrade of my Stromer ST1 cost?

Stromer ST1 from October 2021: Costs for Stromer OMNI upgrade

The OMNI C upgrade of your Stromer ST1 to unlock the integrated SIM card and use the full connectivity has a one-time cost of:
CHF 390
EUR 370
USD 390
DKR 2,753
£ 333

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Does Stromer OMNI BT contain an activation link?

No, you have to set a PIN yourself via the Stromer OMNI BT app.

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I have forgotten the PIN of my Stromer bike. What do I have to do?

Stromer with OMNI, OMNI C: Forgotten PIN

If you have forgotten the PIN for your Stromer bike, create a new PIN in the Stromer OMNI app under “Settings”/”Change PIN”. You must enter and confirm this twice in succession. The new PIN will automatically be sent to your bike and via text message to your registered cell phone number. Please note that the PIN can only be created if your Stromer is switched on and has good cell network reception.

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How can I change the PIN of my Stromer bike?

Changing the PIN

Your first lock code is generated randomly and sent to you by text message to the registered cell phone number and by e-mail to the registered e-mail address upon activation of your Stromer.

To change the PIN, in the shortcut screen press “LOCK” until you are asked to enter your current PIN. You can then set a new PIN.

You will find the same setting in the menu:

  1. Press the power button to access the shortcut screen.
  2. In the shortcut screen, select “MENU” and then “SETTINGS”.
  3. Set a new PIN under “PIN” by pressing the plus and minus button to select any sequence of numbers.


How-to video for all Stromer models with OMNI Interface:

https://www.youtube.com/embed/l_XYxzi8d9o

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