Stromer e-bike: Storage of the e-bike battery

To store the battery of your Stromer e-bike, in winter for example, we have developed the battery bag, which fits all Stromer batteries (except the BQ1440). The special, fireproof fabric combination offers safe protection during transport and storage as well as additional safety during charging of the battery.

Important notes on the long-term storage of your e-bike battery:

• Store the e-bike battery in a dry place at room temperature (10 – 25 °C). The permissible storage temperature range of -20 – 60 °C must be maintained.
• The charge status for long-term storage should be between 40 % and 80 %. This should be checked regularly (every 4 – 8 weeks) to prevent deep discharge.
• Do not store the e-bike battery together with metal objects.
• Protect the e-bike battery from direct sunlight, water and other liquids.
• Never store several batteries stacked or next to each other.

You can order the battery bag from your dealer.

Transport of the Stromer e-bike in a car or plane

Transport of the e-bike in the car

• Always remove the battery from the battery box and carry it separately in the specially designed battery bag. The battery bag is made of non-flammable materials and protects the battery during transport.
• The lithium-ion battery has a capacity of 500 Wh, 618 Wh, 814 Wh, 983 Wh or 1440 Wh depending on the model and is considered dangerous goods.
• The battery belongs to hazard class 9.

Transport of the e-bike in an airplane and other shipment

• Transport of your Stromer by air as well as any type of shipment must be approved.
• If you wish to transport or ship your Stromer by air, please contact your transport company beforehand. They can inform you about the applicable regulations. Before transport, be sure to speak with an expert on hazardous materials.

Caring for the belt drive

According to the manufacturer’s specifications, toothed belts from Gates do not require any maintenance. If the belt drive starts making noise over time, this can be treated with a special care stick for toothed belts. It has a sound dampening effect and keeps the belts running smoothly.

You can attach a trailer to your Stromer Speed Pedelec. For this, you will need the Trailer Plate Kit as a coupling.

Note: The legal regulations regarding the use of trailers and child seats with Speed Pedelecs may vary by country. Please inquire with the relevant authorities in your country to determine whether using a trailer is permitted.

Please be aware that the handling of your Stromer E-bike may change with a trailer. Some trailers have a tendency to tip in tight curves. Therefore, drive cautiously and adjust your speed and riding style to the conditions. Some trailers are approved for use only on bicycles or pedelecs (pedal assistance up to 25 km/h) by their manufacturers. Please follow the instructions of the respective manufacturers without fail.

Stromer E-bike: Permissible total weight. This means: Vehicle including battery (approximately 30 kg) plus rider, luggage, and trailer.

For Stromer models with 27.5" inch rims, the permissible total weight is 150 kg. For Stromer models with 26" inch rims, the permissible total weight is 140 kg. The permissible total weight is also indicated on all vehicles on the silver sticker inside the battery compartment.

Child seats as well as FollowMe (also known as shadow bike) are not permitted to be mounted on a Stromer E-bike.

Stromer s-pedelec: Cleaning

Observe the following when cleaning your Stromer s-pedelec:

• Before starting any work on the Stromer, the battery must be removed from the battery box and the battery box closed, if possible.
• Fix the battery box in place with the Velcro strap. Avoid any contact with live parts. This could damage the electronics or cause injury to yourself.
• NEVER clean the Stromer with a hose or a high-pressure cleaner.
• Use a brush for rough cleaning and clean the rest with a damp cloth. It is best to use a special rim cleaner for the rims.

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Stromer E-Bike: Performing changes yourself

In principle, work of any kind on your Stromer e-bike should only be carried out by a Stromer specialist dealer.