Support ST1

Error Messages

  1. Try to identify the problem using the troubleshooting guide below.
  2. If your problem is listed in the trouble-shooting guide, you can try to solve the problem utilizing the adjacent suggested solution. If this is not possible or if your problem is not listed, continue with step 3.
  3. Contact your local dealer for service.
Erro Message Solution
HEAT

Motor temperature high. Riding further may lead to overheating.The motor is overheated and has automatically switched itself off to protect any damage to the electronics. Allow the motor to cool down, then resume riding as normal.

OVERHEAT

Connector disconnected or motor defect. Check all connectors. If the problem persists, please contact your local dealer for service.

NO_COM

Connector disconnected or motor defect. Check all connectors. If the problem persists, please contact your local dealer for service.

HALL

Motor defect: Contact your local dealer for service.

NO_BAT

No battery or connectors are disconnected. Ensure that there is a fully charged battery in the battery compartment, and that all connectors are properly connected.  If the problem persists, please contact your local dealer for service.

Troubleshooting

Last update: 08.03.2014
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