I bought a used Stromer. How can I use the app?

In order to use the Stromer OMNI app, an authorized Stromer dealer must register you as a user on the purchased vehicle. It is best to instruct the seller (former owner) to commission his trusted dealer to transfer the Stromer bike so that it is clear that he has actually sold the vehicle or wants to sell it.

The dealer needs at least the following information in order to register you as a user.

  • First name and surname
  • Street, house number, postcode, city
  • Valid email address
  • Mobile phone number
  • VIN of the purchased/sold Stromer

As soon as the dealer has registered you, you can request a password with the registered email address via the following link, with which you can log in to the Stromer OMNI app. https://api3.stromer-portal.ch/users/register/